FAQs

Tuk Tuk Mart, brought to you by Hang Won Hong, a leading Asian supermarket based in Manchester, UK. Supplying a wide range of well-known Oriental produce, at Tuk Tuk Mart we take great care to research and provide the authentic ingredients, foods, and hidden gems that are found in local aisles of supermarkets in the Far East, and make them available to everyone. We specialise in Chinese, Filipino, Indonesian, Japanese, Korean, Malaysian, Singaporean, Taiwanese, Thai, and Vietnamese cuisine. Simply put, Tuk Tuk Mart is your best place to buy Asian food online.

We provide a list of ingredients and allergens in our product pages. Please feel free to reach out to us if you wish to query any allergens.

Sometimes accidents may occur and there may be an occasional product out of date. Please let us know as soon as you receive your order if your products are expired. Customers who do not alert us within 1 day of receiving their products are not entitled to a refund.

Once shipped your order will arrive the next working day.

Yes, your item will be shipped with tracking. DPD will be in contact to provide a tracking reference.

Please message us within 1 hour of the parcel being marked as delivered but not at your address. Also please contact Parcelforce to disuss where you parcel is located. Customers who do not report the missing parcel within 1 hour are not entitled to a refund.

Tuk Tuk Mart is home to one of the largest Asian products ranges in the UK. The perfect website to find online Asian snacks, frozen dim sum, Asian food and drinks.